What does a BPG Home Warranty cover?
Doesn’t my homeowner insurance cover home repairs?
What if my appliances are over 10 years old? Are they still covered?
How much do I pay for a service call?
When do I pay a service fee?
How do I request service or file a claim?
Are the technicians you use qualified to work on my home appliances and systems?
What if the technician can’t fix my appliance or home system?
Is there a limit on how many times I can request a service call?
Can I cover my rental property and my vacation home?
Are these plans renewable?
Why should I buy a BPG Home Warranty?
I could use some advice. My faucet is leaking and I’m not sure if it should be replaced or repaired. Is there someone I can talk to?
Q: What does a BPG Home Warranty cover?
A: Most of your home’s major appliances and systems can be covered when you have a BPG Home Warranty. Coverage can include things like your kitchen refrigerator, dishwasher, oven, range, built-in microwave, clothes washer, clothes dryer, central air conditioning, plumbing and water heater. Request a Price Quote, above, to see a complete listing of coverages under our different plans.
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Q: Doesn’t my homeowner insurance cover home repairs?
A: No. If your water heater leaks and damages the floor, your homeowner policy may cover repairs to the floor, but NOT to your water heater. A BPG Home Warranty will cover the cost of repairing or replacing the water heater.
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Q: What if my appliances are over 10 years old? Are they still covered?
A: Yes, even older systems and appliances are covered. As long as they are in good working condition and properly maintained when your BPG Home Warranty contract takes effect, you’re covered.
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Q: How much do I pay for a service call?
A: Service call fees vary by state. You will never pay anything unless we actually perform a repair or a replacement. Enter your zip code on our Warranty Details page to find your state’s service call fee.
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Q: When do I pay a service fee?
A: You only pay a fee if we have to repair or replace an appliance or home system. If we do not perform a repair or make a replacement, you pay nothing. Only a BPG Home Warranty offers this service fee guarantee.
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Q: How do I request service or file a claim?
A: Call our Customer Service Department at 800-443-5599 or visit our Request Service page. Emergency service is available 24/7/365. For non-emergency repairs you can also request service by fax or online.
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Q: Are the technicians you use qualified to work on my home appliances and systems?
A: Yes! We dispatch technicians from qualified, local, pre-screened service providers and monitor them for quality standards.
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Q: What if the technician can’t fix my appliance or home system?
A: When your system is covered by a BPG Home Warranty, you can be assured that, if your system or appliance can’t be fixed, it will be replaced.
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Q: Is there a limit on how many times I can request a service call?
A: No. You can request as many service calls as you need during the term of your BPG Home Warranty contract. And emergency service is available 24 hours a day, 365 days a year.
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Q: Can I cover my rental property and my vacation home?
A: Yes! Just provide us with your vacation property street address.
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Q: Are these plans renewable?
A: Yes, most plans are renewable. We contact our customers as their plan’s expiration date approaches with renewal information.
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Q: Why should I buy a BPG Home Warranty?
A: Lot’s of reasons!
- A small service fee gets it fixed OR replaced
- No-hassle repairs from reliable local companies
- No-charge Extended AdviceSM gives you tips on home maintenance
- Superior service from a member of the BPG family, listed by Fortune as one of America’s Most Admired Companies
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Q: I could use some advice. My faucet is leaking and I’m not sure if it should be replaced or repaired. Is there someone I can talk to?
A: All our home warranty customers receive a BPG one-year, no-charge enrollment in our Extended Advice
SM program – direct access to a network of experts and information. Whether you’re planning a major renovation or just wondering about a funny noise your water heater is making, our professionals are here to help. Extended Advice also gives you home maintenance tips to help keep your home running at top performance levels.
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