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Common Questions

Q: When do I pay a service fee?

A: If BPG Home Warranty repairs or replaces an appliance or home system, you only pay a nominal service fee. If we do not perform a repair or make a replacement, you pay nothing. Only BPG Home Warranty offers this service fee guarantee.

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Current Customers

The value in your home warranty is the fact that you can file a no-hassle claim to have a pre-approved service person dispatched to your home. That’s why we want to make it as easy as possible for you to request service online. If you have an emergency, or wish to contact us by phone, call 800-443-5599, Monday through Friday, 9 am - 6pm Pacific Time.